Welcome to Fein (www.feinme.com). We value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, shipping/billing address.
Payment Information: Limited card/bank details processed securely by our payment partner (Razorpay). We do not store your card details.
Order & Transaction Details: Purchase history, order amount, items ordered.
2. How We Use Your Information
We use your information to:
Process and deliver your orders.
Communicate with you about orders, inquiries, promotions or updates.
Improve our products, website, and customer service.
Comply with legal and regulatory requirements.
3. How We Share Your Information
We may share your information with:
Service Providers (e.g. couriers, payment gateways, customer support tools) strictly for order fulfilment and business operations.
Razorpay for secure payment processing.
Legal Authorities, if required to comply with law, regulation, or court order.
We do not sell or rent your personal data to any third parties.
4. Cookies & Tracking Technologies
We use cookies, pixels and similar tools to:
Enhance your browsing experience.
Understand website traffic and usage.
Show you personalised product recommendations and offers.
You can choose to disable cookies through your browser settings, though some site features may not work properly.
5. Data Security
We take commercially reasonable measures to safeguard your information using secure servers, encryption and access controls. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our site may contain links to other websites/apps. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a new “Last Updated” date. Please review it regularly.